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Terms & Conditions

General Disclaimer

 

The information provided by Giulietta Jewellery SRL on giuliettajewellery.com is for general informational purposes only. All information on the site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.

 

Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of our website and your purchase of any products/services is solely at your own risk.

 

Product Information

We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions, specifications, images, pricing, or other content on our site is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or availability of products, we reserve the right to correct such errors and revise your order accordingly, or to cancel the order and refund any amount charged.

Product specifications and features are subject to change without notice. The actual product you receive may vary from the product displayed on our website. It is your responsibility to review the product details and specifications before making a purchase.

Pricing & Availability

All prices displayed on our website are subject to change without notice. We reserve the right to modify, update, or correct pricing information at any time. Despite our best efforts, a small number of the items on our website may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

We cannot guarantee the availability of items displayed on our website. Product availability is subject to change without notice, and we reserve the right to limit quantities of products sold. If a product is out of stock, we may either cancel your order or contact you to discuss alternative options.

Colors & Display Variations

The colors of products as shown on our website may not be precisely accurate due to differences in computer monitors, screen settings, lighting conditions, and other technological limitations. We make every effort to display product colors as accurately as possible, but we cannot guarantee that your device's display of any color will be accurate.

Additionally, products may appear larger or smaller than their actual size depending on your screen settings. We include product dimensions and specifications in the product description where possible to help you make an informed decision.

Shipping & Delivery

Shipping and delivery times provided on our website are estimates only and are not guaranteed. Delivery times may vary due to factors beyond our control, including but not limited to weather conditions, shipping carrier delays, customs processing for international orders, and high-volume periods.

We are not responsible for delays in shipping or delivery once the product has been handed over to the shipping carrier. Risk of loss and title for items purchased from our website pass to you upon delivery of the items to the carrier.

International Shipping & Customs

For international orders, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. These charges are the buyer's responsibility and are not included in the purchase price or shipping cost. We are not responsible for delays due to customs inspection or processing.

Additionally, some countries have import restrictions on certain products. It is your responsibility to ensure that the products you order can be lawfully imported to your country. We are not responsible for any prohibited items being seized or destroyed by customs authorities.

User Accounts

You are responsible for maintaining the confidentiality of your account information, including your password, and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately if you suspect any unauthorized use of your account or password.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion if we believe that user conduct violates applicable laws or is harmful to our interests or the interests of other users of our site.

Subscription Products/Services

For subscription-based products or services, you authorize us to charge the payment method on file according to the terms of the subscription program you selected. Subscriptions automatically renew until cancelled. You can cancel your subscription at any time by logging into your account or contacting our customer service department.

We reserve the right to modify the pricing or terms of subscription products/services with reasonable notice. Changes will be effective for the next billing period after notice has been provided. Continued use of the subscription after such changes constitutes acceptance of the new terms.

Personalized/Custom Products

For personalized or custom products, we rely on the information you provide. You are responsible for ensuring the accuracy of any text, designs, or specifications that you submit. We are not responsible for errors in your submissions.

Due to the customized nature of these products, all sales are final and we do not accept returns or exchanges unless the product is defective or damaged upon delivery. Production and shipping times for custom products may be longer than for standard products.

Pre-orders

Pre-order release dates are estimates only and are subject to change. Payment for pre-orders may be processed at the time of order placement or just before shipping, depending on our policy at the time of your order. Release dates may be delayed due to circumstances beyond our control, and we are not liable for any inconvenience or damage resulting from such delays.

You may cancel a pre-order at any time before the product is shipped and receive a full refund. Once a pre-ordered product has shipped, our standard return policy applies.

Payment Processing

We use third-party payment processors to handle credit card and other payment transactions. These processors have their own privacy policies and terms of service, and we are not responsible for their actions or policies. By making a purchase through our website, you agree to the terms and privacy policies of these payment processors.

While we implement reasonable security measures to protect your payment information, we cannot guarantee that there will never be a security breach. We do not store complete credit card information on our servers.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Giulietta Jewellery SRL, its directors, employees, agents, suppliers, or affiliates be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from: (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our website by any third party; and/or (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, transmitted, or otherwise made available via the website.

External Links

Our website may contain links to external websites that are not provided or maintained by or in any way affiliated with Giulietta Jewellery SRL. Please note that we do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

We are not responsible for the content, privacy policies, or practices of any third-party websites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.

Copyright Notice

All content on giuliettajewellery.com, including but not limited to text, graphics, logos, images, product descriptions, designs, icons, photographs, software, and other materials, is the property of Giulietta Jewellery SRL or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The compilation of all content on this site is the exclusive property of Giulietta Jewellery SRL and is protected by international copyright laws. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this website or any portion of it without our explicit written permission.

Terms of Service

 

Your use of our website and purchase of products is governed by our Terms of Service, which are incorporated by reference into this Disclaimer. Please review our Terms of Service for a complete understanding of your rights and obligations when using our website and purchasing our products.

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GIULIETTA

Borgo San Jacopo 34r
Firenze, Italia

+39 366 342 5289

Opening Hours:

Monday - Saturday

10h - 19h

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